Privacy policy

Privacy Policy

Last updated: July 23, 2026

USA Esscape Life ("we", "us") respects your privacy. This policy explains what personal information we collect when you visit or make a purchase from our store, and how we use it.

Information we collect

  • Order information: name, billing/shipping address, email, phone number, payment details (processed securely by our payment providers — we never store card numbers), and any personalization text you submit (names, dates) which is used solely to produce your item.
  • Device information: browser, IP address, time zone, and pages viewed, collected via cookies and similar technologies to keep the store working and improve it.

How we use your information

  • Fulfill and ship your orders, and send order confirmations and tracking updates.
  • Respond to support requests.
  • Screen orders for fraud and risk.
  • With your consent, send marketing emails about products and offers — you can unsubscribe anytime via the link in any email.

Sharing with service providers

We share personal information with third parties only to operate the store:

  • Shopify Inc. — powers our online store and processes checkout. See Shopify's Privacy Policy.
  • Judge.me — collects and displays product reviews you choose to leave.
  • GemPages — page-building tool used to render some store pages.
  • Shipping carriers — receive your name and address to deliver your order.
  • Payment processors (e.g. Shopify Payments, PayPal) — process transactions securely.

We may also disclose information to comply with applicable laws or lawful requests.

Cookies

We use cookies to keep your cart working, remember preferences, and understand store performance. You can control cookies through your browser settings; disabling them may affect checkout.

Data retention

We keep order records as long as needed for legal, tax and accounting purposes. Personalization text is retained with your order history.

Your rights

Depending on your location (e.g. GDPR for EU residents, CCPA for California residents), you may have the right to access, correct, or delete your personal information, and to opt out of certain data sharing. To exercise these rights, email cs@usaesscapelife.com.

Minors

Our store is not intended for individuals under 16, and we do not knowingly collect their data.

Changes

We may update this policy from time to time; the "Last updated" date above reflects the latest version.

Contact

USA Esscape Life
7895 Piermont Dr NE, Albuquerque, NM 198866
cs@usaesscapelife.com